The privacy and data security of all my clients is very important to me, so this statement clarifies how I use and store your personal data so you don’t have to worry.

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This Privacy Notice is intended to be helpful to you in explaining why and how I collect and use your personal data and to provide you with information about your rights to control your information

As you will know, Progessio Consultants is only run by me, so your information is only shared between you and me.  There are no other employees or third parties. Your information is only used by me so we can work together in a safe, secure and confidential manner.

All electronic files are secured and encrypted and all paperwork is stored securely.

As all clients pay me through Bank Transfer, I do not hold any banking or financial data about you.

 

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What Information Do I Hold About You?

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·       Your name, address, contact details, role and organisation (if applicable)

·       Your client record summary which I send to you after each coaching session

·       Any hand written notes taken during our sessions, whether by phone, email, Skype, Zoom, MS

·       TEAMS or other VC tools

·       Any exercises you complete and share with me

·       Email correspondence

 

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Sharing with External Parties

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I do not sell your personal data to third parties or share it for any commercial purposes.

 

When you sign up to my email marketing lists or complete online forms

The world of marketing is always changing so should I change my website to include this, this is how I would handle your data:

 

I will use Mailchimp to manage and send out any email newsletters or marketing messages. These may contain tracking beacons/tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data. Both adhere to GDPR rules.

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I would use this to send you information about my services and any products or offers you may be interested in or have requested.

 

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How Long I Will Keep Your Personal Information

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I will retain your data indefinitely in support of your ongoing relationship with me as many clients return later for ongoing support, therefore historical records remain an important and useful record for continuing to work with each other.

 

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If you have concerns

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If I have been unable to address any concerns or you are unhappy with the way in which I have handled your personal information, you have the right to lodge a complaint with the Information Commissioners Office where my business is registered.

If you have any questions about how I process your personal data or if you wish to have your details removed, please contact me at info@progressio.life

Rajeev

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